Email Advice

The Citizens Advice website has online help on a wide variety of subjects.

If you are unable to find the information you require through their online service then you can contact us by using the form below.

Important Information

We aim to respond to your enquiry within 1-3 working days but cannot guarantee this and suggest that if your enquiry is URGENT then you should visit or telephone us.

We will normally respond to the email address you provide on the form and cannot be responsible if any person other than yourself has access to that email account.

Although we aim to provide appropriate advice in our first response, on some occasions we may ask you to visit or telephone us so we can collect further information before providing any advice.

Advice Enquiry Form

If you are human, leave this field blank.

When we record and use your personal information we: only access it when we have a good reason; only share it when it is necessary and relevant; and we don't sell it to commercial organisations. We need to record information about you to help with your enquiry. We have a legitimate interest to do this. Please let us know if you would like more information about how we use your data.

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Please give as much information as possible including relevant dates etc

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We need your consent to record and use your special category personal data

We need your explicit consent to use some information including your ethnicity, religion, health conditions, sexual orientation, and trade union membership.

If you agree, we’ll use this information, which is known as ‘special category personal data’ to

Give you advice
Help us gather data to improve our service
Support our research in a way that you can’t be identified

We’ll make sure all your information is kept safe in our secure case management system.

By ticking the boxes below you consent to Citizens Advice recording the special category personal data you choose to provide Citizens Advice.

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Email Advice

Important Information

Advice Enquiry Form

We need your consent to record and use your special category personal data

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