Help to Claim
Get help applying for Universal Credit.
Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.
Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.
Universal Credit is a benefit that can help you with your everyday living costs. You might be able to get it if you’re not working or you’re on a low income.
You can apply for Universal Credit online or – in some limited circumstances – by phone or at home. We can help you with any part of the application process.
If you need help with starting an application for Universal Credit , its a good idea to gather all the details you’ll need together in advance , if you can. This will save you time and make the application easier.
To start the application you’ll need details of your:
- Income and savings
- Childcare arrangements
- Other benefits , if you get any
Call us for free on 0800 144 8 444
Advisers are available 8am to 6pm Monday to Friday