Working with Us
Citizens Advice Milton Keynes recognises the positive value of diversity promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds regardless of their race, gender, age, sexual orientation, or disability.
Working with us offers a unique challenge and a chance to understand many of the problems faced by people living in your community.
We are here to help local people in Milton Keynes with almost any problem you could think of and we are the only advice agency that can deal with such a wide range of complex issues and help people to take difficult and often life changing decisions.
All the advice we give is independent and often very detailed, and to ensure this, we hold the Advice Quality Standard (AQS) certificate meaning the help we give to people is of a high standard.
The training we provide is comprehensive and challenging but you will be the type of person that is determined and enjoys learning quickly.
These days, people’s problems are complex and can require huge amounts of dedication to bring a positive outcome. We expect a lot from our employees therefore we place a huge emphasis on work/life balance, and we will always try to be flexible in supporting you to achieve it.
Please read the following before you make an application
- Early closing– Some of our vacancies receive very high numbers of applications and we may close the vacancy early when we have reached a sufficient number of applicants. You are advised to submit your application as early as possible.
- Our application form should take around 45 mins to complete – there is no timer on the form so if it takes you longer than that please don’t worry.
- Unfortunately, we do not have the facility for you to save the application and return to it later. For a preview of the application form and the questions we will ask , you can click here to see a PDF version of the form.
- Applications must be submitted in full, especially those mandatory parts of the form marked with a red star.
- Please note that Section 6 of this Application ‘Tell us about you’ will ask you for more information about your experience, knowledge, skills and abilities. In this part of the form , there is a word limit for each of the responses you can give us. To help you prepare, please click here to take you to the PDF version. You can use this to draft your answers before copying them into the online application.
- Please take time to complete the Diversity Monitoring form at the start of the application, this will help us to understand any additional support needs you might have as part of the recruitment process.
- Please take time to read the Guidance Notes for Applicants.
- If you decide it is not the right time to apply for a paid position, why not look at some of our voluntary roles
Jobs
| Role: | Digital Skills Officer (Part Time) |
| Hours: | 21.6 hours per week over 3 days |
| Location: | Skills Centre, Centre MK, 2nd Floor, 24 Silbury Arcade, Milton Keynes MK9 3ES and outreach locations where appropriate |
| Salary: | £27,097.06 FTE | £16,258.24 Actual (Salary Band 4) |
Citizens Advice Milton Keynes is a local charity that helps people to resolve their legal, money and personal problems. The organisation has been providing free, confidential, and impartial advice since 1972 and helps approximately 10,000 local people every year.
Since the pandemic, many of the local and national services that our clients need have been, or are being, moved online. This can disadvantage people who do not have the necessary knowledge, skills, or technology to access and use online services.
Working within our training, skills, and employability division – Works for Us, our Digital Skills Officer (DSO) will help people to access and use online services and support them to develop the skills and confidence they need to use digital technology effectively and safely. They’ll also need to be confident and able to provide coaching and training support to small groups of service users on a sessional basis.
We are looking for an enthusiastic, committed, and confident person to join our small, team of staff. The successful candidate will provide support and coaching to local people, on a one-to-one basis, course support and delivery, including those living in the community who could be considered vulnerable adults, that are digitally excluded and/or unemployed.
Applicants need to:
- Be competent and confident in using IT, and specifically using IT applications and resources on websites.
- Have clear and accurate communication skills, both spoken and written.
- Be able to listen, understand and use information.
- Be able to work in a team, be organised and manage time effectively.
- Be open to utilising emerging technologies and understanding its impact on recruitment.
- Be confident in working towards performance targets.
- Be able to recognise the limits and boundaries of the role.
A background in advice giving, coaching, or tutoring is desirable but not essential. Full training and induction will be provided.
The successful Applicant/s will be asked to undergo a Disclosure and Barring Service (DBS) check.
| Closing date: | Sunday 14th June 2026 at 5pm |
| Interviews: | TBC Please note interviews will be held face to face |
| Job Description: | Click here to view the full Job Description |
| To Apply: | Click here to complete the online application form |
| Role: | Finance Officer |
| Hours: | 14.4 hours per week – Monday to Friday |
| Location: | Office Based – Unit 8 Clarendon Drive, Wymbush, Milton Keynes, MK8 8ED |
| Salary: | £27,793.51 FTE | £11,117.40 Actual per annum |
Citizens Advice Milton Keynes is a local charity that helps people to resolve their legal, money and personal problems. We have been providing free, confidential and impartial advice since 1972 and helped over 8000 local people last year.
We are looking for an organised, reliable and detail-focused person to join our team as Finance Officer.
This is an important operational role within the organisation, responsible for supporting the smooth day-to-day running of our financial systems and processes. The successful candidate will work closely with the Director, Finance Manager and Senior Management Team to help ensure strong financial control across the charity.
The role includes responsibility for:
- Purchase and sales ledger management
- Payroll processing and HMRC submissions
- Bank reconciliations and financial record keeping
- Budget monitoring and financial reporting
- Supporting VAT returns and Gift Aid claims
- Maintaining accurate financial systems and records
This is a varied and responsible role requiring excellent organisational skills, strong attention to detail and the ability to manage confidential financial information appropriately.
Applicants need to be:
- Computer-literate and confident using financial/accounting systems
- Highly organised with strong attention to detail
- Able to work independently and manage workloads effectively
- Confident communicating with colleagues and external organisations
- Comfortable working with financial information and maintaining accurate records
- Able to identify and resolve discrepancies in a timely manner
A bookkeeping or accounting qualification (such as AAT, IAB or equivalent) would be desirable as would experience of Sage 50, payroll administration or working within a charity finance environment.
The successful applicant will play an important role in supporting the financial stability and ongoing development of the organisation.
| Closing date: | Wednesday 10th June 2026 at 5pm |
| Interviews: | TBC Please note interviews will be held face to face Clarendon Drive, Wymbush |
| Job Description: | Click here to view the full Job Description |
| How to apply: | Click here to complete the online application form |
