Carers Support
From 1st May 2025, and in partnership with Milton Keynes City Council, we are proud to be part of launching a brand-new Carers Support service for unpaid carers living in Milton Keynes.
This service is not a continuation of the previous support provided by Carers MK. It’s a fresh start – designed to better meet the needs of carers, with a new approach, new partners, and new ways of accessing support.
What to expect in 2025
We’ve begun with a phased launch, which means that in the first few months (May-Aug), you may have noticed:
- Limited opening hours or an increase in opening hours month to month.
- A smaller range of services available at first.
This is because we’ve been taking the time to get it right – building a strong foundation, recruiting and training a new team, and working alongside our partners to shape a service that carers can truly rely on.
From Sep / Oct more support options will quickly become available, as more partner organisations join our network. Keep an eye on this page and our social media channels for more updates.
Carers event this November
Who We Support
This service is for unpaid carers – people who look after a friend or family member due to illness, disability, mental health needs, or addiction.
If you’re not a carer, you might still be able to get help from another part of Citizens Advice. Click here to explore our other services.
Working with Our Partners
A new network of local and national partners is now in place to make sure carers in Milton Keynes can get support that meets a wide range of needs. As of September 2025, our confirmed partners include:
CHUMS: offering emotional and mental health support for young carers
Mobilise: providing
online support, coaching, and community for carers
The Alzheimer’s Society: Dementia information and support services
Mind BLMK: dedicated support for those who care for people with mental health conditions
Age UK Milton Keynes: dedicated support for those who care for older people aged 65+
Talkback and Family Lives: dedicated support for those who care for people with a learning disability or neurodivergence
Our partners each bring specialist expertise , offering dedicated support and tailored advice to different groups of carers.
Referrals
If you’re a professional or support worker referring a carer to our service, please use our secure, password-protected referral form. This ensures information is shared safely and reaches the right team. If you require the password for this form, please email carers@mkcab.org.uk confirming your name, job title and the organisation you work for.
If you’re a carer and would like us to get in touch, just fill out our short contact form and a member of our team will call you back.
→ We’ll aim to respond within 3 working days, depending on demand.
→ When we call you our number will show as ‘withheld’.
