Email & referrals

We are registered with the Information Commissioner’s Office under ICO reference Z615246X and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018.

Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

By using our email and referral advice service, you agree to the following statement: “I give my consent for Citizens Advice Milton Keynes to process and use my personal information. I understand that this information will be kept confidential to the Citizens Advice service”.

Internet email is a way of making general enquiries but it is not a secure way to send personal information. Citizens Advice Milton Keynes makes every effort to ensure the security and integrity of emails on our systems. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, Citizens Advice Milton Keynes cannot ensure or guarantee the security of information when it is being transmitted.

Citizens Advice Milton Keynes will return information to the email address of the sender only. If an email from Citizens Advice Milton Keynes contains sensitive personal data about you, Citizens Advice Milton Keynes will only send with your consent and will protect it by encryption. It is the sole responsibility of the sender to secure the privacy of this correspondence.

Emails from Citizens Advice Milton Keynes may be confidential and are intended solely for the use of the individual to whom they are addressed. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error.

If you are concerned about confidentiality then please contact us by phone or in person.

Website disclaimer & copyright


Citizens Advice Milton Keynes has tried to ensure that the information on this website is accurate. However, Citizens Advice Milton Keynes will not accept liability for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website. Citizens Advice Milton Keynes endeavours to provide a service of the highest quality. However, we cannot guarantee that our service will be uninterrupted or error-free. We are not responsible for claims brought by third parties arising from your use of this website..

Citizens Advice Milton Keynes assumes no responsibility for the contents of linked websites. The inclusion of any link should not be taken as endorsement of any kind by Citizens Advice Milton Keynes, of the linked website or any association with its operators. Further, we have no control over the availability of the linked pages.


Material on this website, including text and images, is protected by copyright. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use. Prior written consent of the copyright holder must be obtained for any other use of material. Copyright in all materials and/or works comprising or contained within this website remains with Citizens Advice Milton Keynes and other copyright owner(s) as specified. No part of this site may be distributed or copied for any commercial purpose.

Milton Keynes Citizens Advice is covered by the Data Protection Act.  Milton Keynes Citizens Advice is a member of Citizens Advice which electronically processes the personal information.   Citizens Advice will treat your personal information as confidential. Your personal details will not be given to anyone else without your prior consent or sold to anyone. Citizens Advice will keep your email electronically for reference and audit purposes.