Aims of the CAB Service

The CAB service aims:

  • To provide the advice people need for the problems they face
  • To improve the policies and practices that affect people's lives

Principles of the CAB service

The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

Advice is always available

Advice from the CAB is always available even if our office is closed. See the AdviceGuide service.



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